1. Introduction

Welcome to Editute. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier.
Contact Data includes email address and telephone numbers.
Financial Data includes payment card details (processed securely via Paddle).
Technical Data includes internet protocol (IP) address, your login data, browser type and version.
Usage Data includes information about how you use our website, products and services.
Academic Data includes test scores, practice results, learning progress, and performance analytics.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To register you as a new customer and create your personalized learning profile.
To process and deliver your order including managing payments, fees and charges.
To manage our relationship with you and provide customer support.
To personalize your learning experience using AI-powered recommendations.
To predict your exam scores and track your progress over time.
To send you relevant study materials, tips, and updates about our services.
To improve our platform and develop new features based on usage patterns.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use industry-standard encryption protocols to protect your data in transit and at rest. All payment information is processed through secure, PCI-compliant payment processors.

6. Third-Party Services

We may share your data with trusted third-party service providers who assist us in operating our platform, including:

Payment Processors (Paddle) for handling transactions securely
Cloud Services (AWS, Google Cloud) for hosting and data storage
Analytics Providers for understanding user behavior and improving our services
Email Service Providers for sending communications and notifications

All third-party providers are required to maintain the confidentiality and security of your personal information and may only use it for the specific purposes we specify.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. When you delete your account, we will remove your personal data in accordance with our Data Deletion Policy.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

Right to Access - Request copies of your personal data
Right to Correction - Request correction of inaccurate or incomplete data
Right to Erasure - Request deletion of your personal data
Right to Restrict Processing - Request restriction of processing your data
Right to Data Portability - Request transfer of your data to another service
Right to Object - Object to processing of your personal data
Right to Withdraw Consent - Withdraw consent where we rely on consent to process your data

10. Children's Privacy

Our service is intended for users who are at least 13 years old. If you are under 13, you may only use our service with the involvement and consent of a parent or guardian. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: support@editute.com

For data protection inquiries specifically, you can also reach our Data Protection Officer at: privacy@editute.com